APA - The Engineered Wood Association

APA Help Desk: Expert Support

Contact the APA Help Desk

The APA Product Support Help Desk, a free service, is available to answer your questions pertaining to the specification and application of engineered wood products and systems. Staffed by specialists who have the knowledge to address a diverse range of inquires related to engineered wood, the Help Desk receives hundreds of e-mails, faxes, and phone calls each week from a wide variety of users and specifiers of engineered wood products.

Contact the Help Desk

  • Call (253) 620-7400 weekdays 7AM to 4PM Pacific Time (or leave a message anytime)
  • Submit your question via our website contact form

Frequently Asked Questions




New and Revised Publications

APA System Report SR-405: Fire Protection of Floors Constructed with Prefabricated Wood I-Joists for Compliance with the IRC, Form SR-405, issued July 2014

Case Study: Kelowna Office Building, Form Q210, issued July 2014

Consejos Para Los Constructores: Evite el Pandeo con un Espaciado Adecuado, Form M300 LA, updated July 2014

Consejos Para Los Constructores: Construir un Sistema de Piso Sólido, Libre de Chirridos, Form Q300 LA, updated July 2014

Consejos Para Los Constructores: Minimice los Clavos Sobresalientes, Form S300 LA, issued July 2014

APA System Report: Use of Wood Structural Panels for Energy-Heel Trusses, Form SR-103, issued March 2014

IECC Compliance Options for Wood-Frame Wall Assemblies, Form P320, issued January 2014

APA Publication Catalog, Form B300, updated January 2014

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