APA Help Desk: Expert Support
The APA Product Support Help Desk, a free service, is available to answer your questions pertaining to the specification and application of engineered wood products and systems. Staffed by specialists who have the knowledge to address a diverse range of inquires related to engineered wood, the Help Desk receives hundreds of e-mails, faxes, and phone calls each week from a wide variety of users and specifiers of engineered wood products.
Contact the Help Desk
- Call (253) 620-7400 weekdays 7AM to 4PM Pacific Time (or leave a message anytime)
- Submit your question via our website contact form
Frequently Asked Questions
- What is marine-grade plywood?
- What are mold and mildew, and can they compromise the integrity of engineered wood?
- Which is stronger, plywood or OSB?
- Does structural panel siding have shear values?
- What panel grade should be used when the architect specifies underlayment?
- What is the difference between Structural 1 and Exposure 1?
- What is the difference between Exterior and Exposure 1?
New and Revised Publications
Substitution of Glulam Beams for Steel or Solid-Sawn Lumber, Form S570, Updated October 2013.
ANSI 405-2013, Standard for Adhesives for Use in Structural Glued Laminaged Timber, Form ANSI 405-2013, Updated October 2013.
Hurricane Shutter Designs, Form T450, Updated September 2013.
Hurricane Shutter Design Considerations for Florida, Form T460, Updated September 2013.
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